Billing Help

How credits work

• Every photo you enhance costs 1 credit, at 2x or 4x, with or without face enhancement.
• New accounts receive free credits, so you can try the enhancer before buying anything.
• Every signed-in account also gets 2 free credits each day. They reset at midnight UTC, don't carry over, and are used before your other credits.
• Your balance and credit history are in your account under Settings → Credits.

Credit packs

Credit packs are one-time purchases, not subscriptions. You pay once, and nothing renews or charges you again later. Current packs and prices are on the pricing page.

Purchased credits never expire while your account is open. Buying any pack also unlocks batch upload: up to 50 photos per batch, with up to 5 processed at the same time. There's no daily limit on batches; you only need enough credits. Credits can't be transferred to another account or exchanged for cash.

Paying

Checkout is hosted by Stripe. You enter your card details on Stripe's secure page, and they never reach our servers. Credits are added to your account as soon as Stripe confirms the payment, usually within a few seconds. Your orders are listed under Settings → Payments.

If your credits don't appear within a few minutes of paying, email us with the email address you used at checkout and we'll sort it out.

Failed enhancements

If an enhancement fails for any reason, the credit is returned to your balance automatically. You don't need to contact us. You only pay for photos that were enhanced successfully.

Refunds

If you have a problem with a purchase, email support@qualityenhancer.app and include the email address on your account. We review refund requests for unused credits individually. Your rights under consumer protection law are not affected. See our Terms of Service for the full terms.

Contact

Billing questions: support@qualityenhancer.app.